Right To Repair | Who can service cars under warranty?

Car owners are entitled to choose where they service their vehicles without risk of voiding the warranty (which includes extended warranties), this means that they can have their car serviced at either a OEM dealer or an Independent Service Provider (“ISP”).  Previously, motor manufacturers would void the warranty if a vehicle was not serviced at the dealership during the warranty period. The Competition Commission has now declared this practice as incompatible with the Competition Act.  This includes cars that were sold prior to 1 July 2021 which were sold without an embedded maintenance and/or service plan.