Member Code of Ethics

 

Introduction. For us as an organisation, observing the principle of legality and promoting fair business practises are paramount. Our very purpose is to facilitate the creation of a fair marketplace where all business, both big or small, emerging or established, have a fair chance to do business. We expect all of our members to conduct their businesses with integrity, transparency and fairness, upholding the laws and regulations of South Africa at all times. We expect all members to:

Competition. Observe the rules of fair competition as contained in the Competition Act 89 of 1998 and the Guidelines for Competition in the South African Automotive Aftermarket.

Consumer Protection. Observe the highest standards of consumer protection, including, but not limited to, strict adherence with the Consumer Protection Act 68 of 2008, taking full accountability for your workmanship, and/or products sold, including providing fair and reasonable warranties which cover consequential damages where it is fair and just to do so to both Consumers as defined in the Consumer Protection act and to SMMEs who may fall outside the ambit of the Consumer Protection Act.

Compliance. We expect all members to comply with all laws and regulations of the Republic of South Africa and with all Commercial Contracts entered into with fellow businesses in the automotive aftermarket.

Corruption. Corruption in South Africa is an ongoing problem and will not be tolerated in any of our members and/or steering committee members.

Respect. We expect all members and their representatives to be respectful of their fellow members and their employees, who are at times competitors in the marketplace.

Integrity. We expect our members to conduct their businesses with integrity, transparency and good faith, in particular in their commercial dealings with Consumers and SMMEs.

Our differences can be our strengths. We find strength in diversity. Different people have different perspectives on issues, and that can be valuable for solving problems or generating new ideas. We expect all members and their employees to embrace the diversity of our country and organisation.