Yes. The Guidelines cover all motor vehicles designed or adapted for propulsion or haulage on a road by means of fuel, gas or electricity or any other means.

The Guidelines work both ways, they benefit both ISPs and dealers. The OEM dealers can service any vehicle. In fact, some dealers have opened aftermarket workshops to accommodate this.

Bulletins are the responsibility of the OEM. HaynesPro or Autodata, receive all the service bulletins that are released in Europe. These are updated virtually on a daily basis.

Yes you may advertise that you can service multiple brands of vehicles and that you specialize in specific brands if you wish to, however you may not state that you are endorsed by the specific manufacturer without express permission to do so.

No, these are the OEM’s trademarks and cannot be displayed or marketed without express permission.

Yes

Yes, all vehicles sold prior to, or after 1st July 2021 that have not been sold with a service/maintenance plans can be serviced under warranty.

Yes.

There is no official list, however we recommend that only “Non-Original” Parts of traceable origin, manufactured by an Original Component Parts Manufacturer where a warranty is applicable should be fitted at any time. These parts should only be sourced from reputable TEPA component parts suppliers.

Where it is required that “Original” parts need to be sourced, these will be subject to the supply chain of the OEM concerned.