The Guidelines do require that scanners used must be an OEM or approved scanner. This will generally be used to reset the service interval and any scanner should suffice.

Yes.

Yes, the Guidelines make provision for training. Should you require training, we recommend that you contact the manufacturer in question and request the same.

The Guidelines makes provision for the OEM’s to make available special tools to workshops.

In terms of the Guidelines the manufacturers are required to provide you with technical information on vehicles, including coding, on request. However, for security related information ISPs must meet the OEMs accreditation requirements.

You should contact the manufacturer and ask them to provide you with access or the tools/software required to access this information. In terms of the Guidelines the manufacturer is required to give you access to this information, or the tools/software to be able to do so yourself.

We do not have clarity on this aspect yet and will update this page once we receive more information.